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Product Safety Information

 

IMPORTANT SAFETY NOTICE

 

White Knight Condenser Tumble Dryers

It has been necessary for us to issue a safety notice regarding a number of White Knight Tumble dryers manufactured in 2010.

This safety notice only affects the specific condenser dryer models listed and does not affect the rest of the White Knight tumble dryer range.

MODELS:

0312 76A 15002  (77AW)

0312 767 15009  (767C)

0312 76A 15010  (77AW)

0312 76A 15330  (77AS)

0312 76A 31000  (CL76AWH)

 

THE PROBLEM

It has come to our attention that a purchased connector component has been supplied to us which is not to our specification and that this has been fitted to 1,800 White Knight Condenser dryers built in Oct 2010.

We believe that the use of this connector can potentially lead to overheating of the appliance and if left unresolved could create a potential fire hazard over time. We wish to find all of the affected dryers which lie within the serial numbers below, and replace them free of charge in order to eliminate the risk.

 

HOW TO CHECK IF YOUR DRYER IS AFFECTED

We are trying to identify the location of these machines in order to remove the potential risk associated   with this connector. First, please check if you have one of the models listed above, and if so, please check whether your appliance has a serial number from the following list of potentially affected batches

(the model and serial number can be found inside the door of your dryer).

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   

SERIAL NUMBERS AFFECTED

1041 107080

TO

1041 107598

1042 117759

TO

1042 118046

1042 118761

TO

1042 119460

1042 122230

TO

1042 122329

1043 132621

TO

1043 133490

1044 136464

TO

1044 136613

1044 142276

TO

1044 142775

1044 145676

TO

1044 145975

1123 378708

TO

1123 378929

1124 385762

TO

1124 385911

1124 386225

TO

1124 386374

1124 386475

TO

1124 386524

 

plus 070800, 070954, 070865 072013, 070864 and 070738

 

 

WHAT TO DO IF YOUR DRYER IS AFFECTED

If your dryer has a serial number within any of the affected batches, please stop using it and disconnect it from the mains outlet as a precautionary measure, and call us on the following telephone number in order for us to arrange for your dryer to be replaced free of charge.

 

 Call 01422 203555, Ext. numbers 129, 134 or 175